ECi Software Solutions Announces CXintelligence from Acsellerate
(05/10/2011)
New on-demand customer intelligence helps independent businesses win new accounts
CXi helps independent businesses effectively compete and win new accounts by allowing specific end users to access their purchase information through interactive dashboards and detailed reports.
“The competitive landscape is evolving and the market now requires access to innovative solutions in order to take business to the next level,” stated Ron Books, President and CEO of ECi. “ECi’s goal is to provide technology that gives independents a clear competitive advantage, and CXi will do just that.”
CXintelligence has already proven beneficial in competing against the big box chains, by positioning the independent dealer as a proactive partner with transparent access to purchase information. “We were awarded a $500K annual supply contract for a large hospital,” commented Randy Mehling, Sales Analyst at Reporter Big Sky. “Our reporting capability through Acsellerate’s CXi was a pillar of our proposal process, and a deciding factor in earning the business.”
“We are proud of the role that CXi has played in helping our customers increase market share, and we are excited to officially launch this product on a broader scale,” said Steve Sabatini, President of ECi Acsellerate. “Acsellerate remains focused on providing new solutions that foster profitable growth, helping independent businesses succeed.”
The on-demand nature of the application also increases efficiency, as staff members will not spend time generating customer reports. “If other small businesses are looking to capture a larger share of their market, Acsellerate CXi will help to accomplish that goal without additional personnel expense,” commented Robert Marchetti, Director of Information Systems at Sun Office Products.
