Hanos

At the end of 2007, Hanos decided to use the EasyOrder technology for their web shop. Not just for entering orders online, but also for processing orders that have been compiled using hand-held scanners. In recent years, Hanos has offered customers facilities for gathering orders with a hand-held scanner, and placing the order using a telephone connection. However, this technology, used by over one thousand customers, is no longer the solution for a growing segment of the Hanos customer base. Customers now prefer to place their orders in the Hanos web shop.

Hanos, international wholesaler for hotels, restaurants and pubs was founded in 1975. It has 13 locations in the Netherlands, including the company headquarters in Apeldoorn, and an office in Antwerp, Belgium. The Hanos assortment includes approximately 85,000 products in food, non-food and fresh produce. Hanos supplies hotels, restaurants, pubs, wholesalers and other businesses.

Hanosonline

Hanos introduced Hanosonline to their customers presenting the options offered by the web shop:

• Entering orders
• Locating products in the Hanos assortment
• Using order forms
• Checking order status
• Changing personal settings 

A few of the reasons why Hanos chose the EasyOrder technology for Hanosonline:

• Proven technology for B2B transaction communication (different assortments, prices and conditions for every customer)
• Possibilities for integration with HLS, the Hanos company software
• EasyOrder® performance for large files (approx. 85k) and large numbers of customers (>25k)
• Support of the exchange of master files and transaction messages (online, offline varieties include EDI, XML en cXML)
• Report options for both customer and Hanos
• Functionality for the automated exchange of product files based on supplies in five different formats
• With Easy Order Hanos offers customers the opportunity to order via the web using state of the art technology.

www.hanos.nl