Services
We provide a full range of services to help our customers manage their businesses successfully.
| Consultancy |
| We can assist with: |
- Operational Management
- Financial Management and Control
- Management Accounting
- Sales & Marketing
- System Performance Review and Health-check
|
| Customer Training |
| Training options: |
- New customer training and implementation
- Ongoing training for existing customers
- On-site or custom one-to-one training
- Bite Size training
- ECI Academy interactive classroom
|
| Customer Service |
| Service includes: |
- Telephone Helpdesk
- FREE Skype calls
- Online call tracking
- Dedicated web site support area
|
| Data Services |
| Service comprises: |
- Regular product and price file updates
- Detailed file import documentation
- Custom data files available on request
|